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Indeed Crowd FAQ

What is Indeed Crowd?

Indeed Crowd is the easy to use, crowd-sourced recruiting platform built by the world's #1 job site, Indeed.com. Our goal is to find great candidates that companies may otherwise never find.

We ask you to help our valued employers fill urgent openings or difficult positions. In return, we pay you valuable rewards when the individuals you discover are hired for the roles you refer them to. As an independent recruiter on Indeed Crowd, you can:

Who can participate on Indeed Crowd?

YOU and anyone who knows someone looking for a job. Whether you are a professional recruiter, freelance recruiter, or any type of business professional, Indeed Crowd rewards you for helping your contacts, colleagues, friends or family get a new job.

Tip:If you are an independent recruiter, you must make it clear to any potential candidate that you contact that you are an independent recruiter, and are not working for Indeed, behalf of Indeed, or with the hiring company.

How does Indeed Crowd work?

1. Review hundreds of great Jobs

Indeed partners with employers to fill critical roles across industries, from healthcare to industrial to IT and beyond. As an Indeed Crowd recruiter, you simply browse the list of open roles to find positions you can help us fill. New jobs are added to Indeed Crowd all the time, so remember to check back frequently and/or sign up for email alerts.

2. Find candidates

Once you’ve found an Indeed Crowd opening that piques your sourcing interest, it's time to hunt for candidates. Using whatever sourcing techniques you like best it's up to you to bring in the best candidates you can find!

3. Refer Candidates

Now that you have a few good candidates, it’s time to refer them! To refer a candidate, just provide their name, email, phone number, and their resume.

After you refer a candidate, your candidate receives a special invitation to apply to the position. If they choose to apply, their resume is officially submitted, and you'll be eligible for the rewards listed on that job if your candidate meets the reward criteria.

1

Your candidate receives an email

2

Your candidate chooses to apply

3

Their resume is vetted by an Indeed recruiter

4

They move through the evaluation process

Finding Candidates

How do I find candidates to refer to Indeed Crowd jobs? We're depending on you to discover new candidates that we otherwise would not have found. So we encourage you to find candidates in whichever way is both effective for you and within our guidelines. Some successful strategies employed by other Indeed Crowd recruiters include:

What should I do once I’ve identified a great candidate? Once you find a great candidate, get in touch with them to tell them about the opportunity. Be sure to let them know that you’re an independent recruiter who has identified them as a good fit for the role. If they’re interested, refer them to the job via to Indeed Crowd for immediate review by the Indeed team and hiring managers.

Can I advertise Indeed Crowd jobs on Indeed? No. We are already using our own advertising for these jobs and are looking to you to provide new candidates that we otherwise would not have found. Advertising these jobs on Indeed will be considered duplicate content and will result in the termination of your account.

Can I contact the employer if I have a question? No, please do not reach out to employers directly. If you have questions related to the postings contact us at crowd-team@indeed.com.

What if my candidate has already applied? Employers are using referrals to find new candidates. If your candidate has already applied, or has been referred by someone else on Indeed Crowd, we will notify you that you are not eligible for the reward.

Can I submit the same candidate to more than one job? Yes, if there are multiple roles for which the candidate is a good match, feel free to submit the candidate to each one.

Can I share the name of the hiring employer with potential candidates? Yes.

How do I get additional job information (e.g. salary)? We aim to list positions offering market-rate salaries, and some job listings will display the salary ranges directly. For those that do not, you can always try Indeed’s Salary search engine to explore market rates:http://www.indeed.com/salaries.

Referring Candidates

Can I refer a candidate I don’t know personally? Of course! We encourage you to flex your sourcing skills to find candidates that we otherwise wouldn’t. As you find great candidates, make sure to reach out to them to confirm their interest before referring them.

Does Indeed keep my candidate’s contact information? Yes. If your candidate chooses to apply for the job, but is not a perfect match for the position, we will maintain their information in case they are a match for another position at a later time. You must submit the candidate for open roles they are interested in in the future to receive credit for placing your candidate at a job. However, if your candidate does not choose to apply for the job, we will purge their information.

Help! My candidate did not receive anything from Indeed Crowd! If neither you nor your candidate receives an email from Indeed Crowd after you refer them, then there may be a technical error and you should send us a note at crowd-team@indeed.com.

Managing Referred Candidates

Do I need to follow up with the candidate? Your profile page shows the status of each of your candidates, but we also encourage you to keep in touch with them throughout the process.

My Candidate has been in the same status for a while, what's going on? There are a handful of common reasons why this could be. For instance, there may be lots of candidates in the pipeline, and the employer is trying to catch up. Generally, the best way to find out more detailed information about your candidate's status is to reach out to them! They'll have the latest info from the hiring employer.

How will I know if one of my candidates is hired? In your My Profile page, you will see a table with your candidate submissions and current status, including candidates who have been hired. Additionally, the Indeed Crowd team keeps track of when one your candidates have been hired.

One of my candidates was hired, what happens now? When one of your candidates is hired for the position you referred them to, we will contact you and send you the necessary W-9 and ACH forms to issue your reward payment. With your payment information on file, we can issue your payment when your candidate starts their new job (it make take up to two weeks for our payment processor to issue funds).

Rewards and Payments

What are the different types of rewards on Indeed Crowd? Currently, jobs on Indeed Crowd may offer a reward if your candidate is hired, if your candidate is a Match, or both.

What is a Match reward? What makes a candidate a Match? The criteria that determines whether a candidate is a Match depends on the job: 1) For roles posted by Indeed Hire, a Match means that your candidate has applied, and that Indeed Hire’s recruiting team has reviewed your candidate's application on behalf of an employer and invited them to an initial phone screen. 2) For all other jobs, a Match means that your candidate has applied, and that they've answered the employer’s screening questions in the application as per the employer’s requirements.

How will I know if one of my candidates is a Match? If you earn a Match reward for one of your candidates, you will receive an email from the Indeed Crowd team containing your Amazon Gift Card code. Additionally, you can always check your candidates' statuses on your My Profile page.

How will I know if one of my candidates is hired? In your My Profile page, you will see a table with your candidate submissions and current status, including candidates who have been hired. Additionally, the Indeed Crowd team keeps track of when one your candidates have been hired.

How are rewards paid? Match rewards are paid in the form of Amazon gift cards, and delivered to you by email within three business days of your candidate becoming a Match.

If your candidate is hired for a job offering a hire bonus, we'll contact you within three business days of them accepting their offer to collect your payment information as well as a W-9 form. With your payment information on file, we'll issue your payment when your candidate starts their new job (it make take up to two weeks for our payment processor to issue funds).

Additional Questions?

Feel free to contact us at: crowd-team@indeed.com.